top of page

Terms & Conditions

A legal disclaimer

Welcome to WISE VACATION SDN BHD (“we,” “us,” “our”). By accessing or using our website www.wisevacation.online (“Site”), you agree to be bound by the following Terms and Conditions. Please read them carefully before using the Site or making any booking.

1. Use of This Site

By accessing this Site, you agree that:

  • You are at least 18 years old and legally able to enter into a binding agreement.

  • You will use this Site only for lawful purposes and in accordance with these Terms.

  • All information you provide is true, accurate, and current.

​

2. Bookings and Payments

  • Bookings made through the Site are subject to availability and confirmation.

  • Prices are listed in [your currency] and may include applicable taxes and fees.

  • Full payment or a deposit may be required to secure your booking. Payment terms will be clearly stated during the booking process.

  • We reserve the right to cancel or modify bookings where necessary (e.g., due to overbooking or technical errors).

 

3. Cancellation and Refund Policy

  • Cancellations must be made in accordance with the policy provided at the time of booking.

  • Refund eligibility varies depending on how close to the check-in date the cancellation is made.

  • No-shows or early departures are non-refundable.

​

4. Guest Responsibilities

Guests agree to:

  • Treat the property with care and respect.

  • Follow house rules and occupancy limits as stated in the booking details.

  • Be financially responsible for any damage caused during the stay.

 

5. Liability Disclaimer

We are not liable for:

  • Loss, damage, or theft of your personal belongings.

  • Injuries or accidents occurring during your stay, unless directly caused by our negligence.

  • Interruptions in services beyond our control (e.g., power outages, weather, or internet issues).

  • ​

6. Intellectual Property

All content on this Site, including images, text, and logos, is the property of [Your Vacation Home Name] and may not be used or reproduced without permission.

​

7. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

​

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Continued use of the Site after changes indicates acceptance.

​

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.

​

10. Contact Us

For any questions or concerns, please contact us at:
📧 admin@wisevacation.online
📞 +6011-10775756

bottom of page